Privacy Policy
QByte Privacy Policy
Last Updated: 16 February, 2024
QByte Privacy Statement.
At QByte, we believe privacy is a fundamental right, regardless of where you live. When you connect with QByte, we understand you are trusting us to handle your personal information appropriately. That is why we are committed to transparency about how we collect, use, and share that information.
How we collect and use your personal information.
When QByte collects and uses personal information we do so in accordance with applicable laws. Some jurisdictions, including the European Economic Area (“EEA”), the United Kingdom (“UK”), and Switzerland, require a legal basis—a reason why QByte is legally allowed to collect and use your personal information.
Below, we describe (1) in what instances we collect your information, (2) the categories of information we collect in those instances, (3) our purposes for collection, and (4) the legal bases for collection. If we need to collect other personal information from you, we will explain which information we need and why at the time we collect it.
Information provided by you.
Sometimes, we may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details to create an account with us, to subscribe to marketing communications from us, and/or to submit inquiries to us.
When you request information from us. When you fill out a contact form or otherwise contact us to express interest in obtaining information about QByte or our services, we may ask you to provide us with your contact information such as name, business email, telephone number, company name, and job level
If you are our customer. If you are a representative of a company that has an account with QByte, we collect your business contact information including your name, business email, telephone number, and company name. If you contact QByte for support related to your organization’s use of our products, services, or events, we will also collect information about the reason for your inquiry and any other information you choose to provide to us.
⁃ Purpose and Legal Basis Under Data Protection Law: We process your personal information in reliance on our legitimate interests or your consent to:
Communicate with you and fulfill your request for QByte support
Manage your organization’s account, including invoicing and other account-related issues
Provide you with information about our products, in accordance with your marketing preferences (including marketing emails)
If you are our supplier. If you are a representative of a company that provides QByte with products or services, we collect your business contact information including your name, business email, telephone number, and company name.
-Purpose and Legal Basis Under Data Protection Law: We process your personal information in reliance on our legitimate interests to:
Manage your organization’s account, including invoicing and other account-related issues communicate with you and respond to your inquiries.
If you are an end user of a QByte-owned account. If Typically, when you use a QByte product through your employer or another QByte customer, your account is controlled and owned by that organization
Purpose and Legal Basis Under Data Protection Law: We process your personal information to:
Manage your user account in accordance with the applicable terms of service
Ensure that you can log in to use our services and access information you need securely and efficiently
Deliver requested resources or services to you
Information collected automatically.
When you access our websites or content. When you visit our websites, we collect information about your device and your usage. The information collected may include your IP address, device type, browser type, broad geographic location (for example, country or city-level location based on your public IP address), performance, and other usage and technical information. We also collect information about how you interact with our websites (for example, referring web page, pages visited, features used), emails, content, or other features (for example, when you open a marketing email or click on an embedded link, or if you watch videos on our site, or interact with/message using our chat function). We do not collect “sensitive personal information” as the term is defined by California law beyond what is necessary to provide your requested services. Accordingly, we do not provide a mechanism for you to request that we limit our use of sensitive personal information.
Use of Cookies. QByte site may use "cookies" to help you personalize your online experience. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize QByte pages, or register with QByte site or services, a cookie helps QByte to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, contact information, and so on.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the QByte services or websites you visit.
If you are an end user of a QByte product through a QByte customer. When you use our products and services through your employer, we log certain systems usage information automatically. This information may include system-generated identifiers such as IP address, operating system type and version, whether service tasks and notifications complete, date and time stamps. We do not identify you from this systems usage information unless your organization first provides us with instructions to do so, and provides us with certain information about your end-user account. This may happen in the context of a customer support request (e.g., when you or your organization ask us to help you resolve an issue you are having with our products and services).
Protecting your personal information.
We use technical and organizational measures that provide a level of security appropriate to the nature of the personal information and the risks that are presented by processing your personal information. However, the security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other forms of authentication involved in accessing password-protected or secured resources.
External Data Storage Sites.
We may store your data on servers provided by third party cloud vendors such as AWS, Azure or GCP with whom we have contracted.
Transferring your personal information internationally.
QByte operates as a global business and complies with applicable legal requirements when we need to transfer, store, or process your personal information in a country outside your jurisdiction.
We take appropriate safeguards to protect your privacy, your fundamental rights and freedoms, and the ability to exercise your rights. For example, if we transfer personal information from the EEA, the UK, or Switzerland to another country such as the United States, we will implement an appropriate data transfer solution such as entering into “standard contractual clauses” approved by the European Commission or competent governmental authority (as applicable) with the data importer.
Retaining your personal information.
We retain your personal information for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
The criteria used to determine appropriate retention periods for personal information include:
The length of time we have an ongoing business relationship with you.
The amount, nature, and sensitivity of the personal information we process.
Whether we have a legal obligation to retain personal information or whether retaining personal information is necessary to resolve disputes, including the establishment, exercise, or defense of legal claims.
Your privacy rights.
Depending on where you are located and how you interact with QByte, you may have certain legal rights over the personal information we hold about you, subject to local privacy laws.
These may include the right, depending on your jurisdiction, to:
Obtain access to your personal information that is being processed by us.
Correct inaccurate personal information.
Request the deletion of your personal information.
Object to the processing of your personal information carried out on the basis of our legitimate interests in the EEA, UK, and Switzerland, and ask us to restrict the processing of your personal information.
Opt out of marketing communications sent by QByte.
Exercising your Privacy Rights.
QByte will not discriminate against you for exercising your rights. QByte does not make decisions based solely on automated processing that produces legal or similarly significant effects as part of the processing activities covered by this Privacy Statement.
If your personal information has been submitted to us by or on behalf of a QByte customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with the applicable customer directly.
To exercise your rights with respect to information covered by this Privacy Statement, please contact us at privacy@QByte.ai
Changes to this Statement.
QByte reserves the right to change this Privacy Statement from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Statement; and (b) agreement to abide and be bound by that Statement.
QByte welcomes your questions or comments regarding this Privacy Statement. If you believe that QByte has not adhered to this Statement, please contact QByte at:
QByte Inc.
privacy@QByte.ai
